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Locations & ATMS

Call anytime to speak with us!

636-940-5555

Find a No-Fee ATM Near You!

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Or download the ATM Locator App:
App for iPhoneApp for Android

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Tutorials

Click any of the links below to view tutorials on how to perform account inquiries with your mobile device.

Mobile Banking FAQs

Will I be charged monthly for Mobile Banking?

Mobile Banking is completely FREE for customers to use, but please keep in mind any service provider fees do still apply, including text messaging charges, data plan minutes, etc. First State Bank cannot be held responsible for any fees charged by your service provider for usage incurred through mobile banking functions.

Is my information secure?

It is our highest priority to only offer services with the highest levels of security and convenience; as such, Mobile Banking has been created with the following security features in place to keep your personal financial information private:

  • Authentication - Your identity is verified at each login by inputting a personalized password for mobile browser and applications.
  • Encryption - First State Bank employs 128-bit encryption to ensure that transaction information sent within Mobile Banking, including online bill payments, are sent safely and securely.
  • Fraud - Mobile Banking incorporates mechanisms such as transaction validation and transaction reconciliation processes to detect fraud.
What are “nicknames”?

Nicknames are useful when using text banking to look up specific transactions. To obtain transaction history, text “HIST” plus the account nickname that you set up during registration and the system will respond immediately with the most recent transactions for that account. During enrollment, be sure to erase the default nickname (a single-digit number) completely before writing in your customized nickname.

What if my phone gets lost or stolen?

If you lose your phone or it is stolen, your mobile banking access is secured. No personal information from your Mobile Banking account is ever stored on the phone. Your password is never stored. Additionally, your login session automatically times out after a specific period of inactivity.

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636-940-5555
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Equal Opportunity Lender

To report a lost or stolen Debit or ATM card during normal banking hours, please call 636-940-5555. If it is after hours, call 800-554-8969 and then call the bank on the following business day to order a replacement card.

NOTICE: First State Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the websites that have links here. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. You should be advised that the First State Bank privacy policies do not apply to the linked websites and that a viewer should consult the privacy disclosure on the site for further information.