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Financial Safety Tips to Combat Identity Theft and Financial Scams

Financial safety starts with you. Having the tools and knowledge to protect yourself can prevent identity theft and give you peace of mind. Protect yourself and your financial information with these safety tips:

  • Be on alert for emails or phone calls that ask you to “verify” or “reactivate” your account information. Your bank already has your account information, so we’ll never ask you in an email or on the phone to provide us with information we already have. If in doubt, delete the email (or hang up) and immediately call the bank to report your experience.
  • Never write your PIN number on the back of your ATM card or disclose your PIN to anyone.
  • Don’t leave receipts at the ATM. They often contain information crooks could use.
  • Some customers have reported suspicious emails from ACH, NACHA or the Federal Reserve. The subject line may be: Wire Transfer or something similar. The email states that a wire transfer you initiated has not been processed and provides a link for more information. Do NOT click on the link, and delete the email from your Inbox.

    Sample of this type of email:
  • Sometimes suspicious emails are sent from an email address of someone that you know. Even when you recognize the sender, this may likely still be a spoof email sent by a malicious virus. If the body of the email sounds unusual and includes links, DO NOT click on any of the links. Notify the sender of the email that their inbox may have a virus and delete the email immediately.

    Sample of this type of email:

Remember: NEVER give out account or card information over the phone, unless you have initiated the call to a known published number. Also, please notify us if you receive any suspicious calls, emails or text messages that relate to your financial information or account. Your financial security is our highest priority.

FSB raises money for the American Red Cross ‘Japan Earthquake and Pacific Tsunami’ Fund

Employees at First State Bank of St. Charles raised hundreds of dollars for the American Red Cross ‘Japan Earthquake and Pacific Tsunami’ Fund by making personal donations to that fund shortly after the earthquake and tsunami hit the east coast of Japan.

This 9.0-magnitude earthquake hit the East coast of Honshu Japan on Friday, March 11, 2011. The earthquake left five million households without electricity and 1 million without water. Early assessments indicated that more than 2,500 houses had collapsed completely, with 2,500 more damaged. The earthquake reached 1,300 miles of coastline.

Monies collected will go directly to helping provide relief to the areas effect by this natural disaster. American Red Cross provides shelters, food, emotional support and survival skill training for the victims of this disaster.  First State Bank of St. Charles was honored to have been a part of this worthy relief effort.

First State Bank Mortgage introduces new members

First State Bank Mortgage is pleased to introduce its two newest members, Michael Ogle and Donna Ogle.

The Ogle’s, who bring over 22 years of combined mortgage lending experience, chose to team up with First State Bank Mortgage as a commitment to their clients to continue providing personalized service, a vast array of loan products, and more competitive rates.  “We will continue to provide quality customer service with integrity that is based on personal relationships with our clients,” says Donna Ogle.  “We are always working for your best interest!”

The Ogles join the professional team of lenders at First State Bank Mortgage: Michael Lasson, Katie Karr and Michelle Lasson, who share 41 years of combined mortgage experience providing superior financing to Lake area homebuyers.

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Equal Opportunity Lender

To report a lost or stolen Debit or ATM card during normal banking hours, please call 636-940-5555. If it is after hours, call 800-554-8969 and then call the bank on the following business day to order a replacement card.

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