About Online Bill Pay

Online Bill Pay with First State Bank is designed to make your life simpler and more convenient. We've designed this page to answer your most commonly asked questions about Bill Pay.

Personal Bill Pay FAQ

I'm interested in signing up for Bill Pay. How do I get started?

To enroll in Online Bill Pay, you may complete our simple enrollment process online by clicking here. You will receive an email when your bill pay enrollment has been approved and is ready to use (generally 1-2 business days).

I've been approved for bill pay. How do I start paying bills?

First you must set up your “Payees” (recipients of your online payments). Select "Add a Payee" under the Payees Tab at the top of the screen. Follow the instructions given. Once you are finished, you will have the option to edit your payee, add another payee, or make a payment to this payee immediately.

How do I set up a payment?

Once you've added your payees, select "Single Payment" from the Payments Tab. Look to the left-hand column to select your payment preferences and choose your Payee. After selecting all payees you would like to pay, fill in the appropriate payment amount and process date, then select “Next” to approve and finish your bill payments.

(Note: the Process Date is the date that a payment will be processed, not the day your payee will receive payment. For check payments, please allow a MINIMUM of five (5) to eight (8) business days for payment to reach your payee. For electronic payments, please allow a MINIMUM of three (3) business days.)

Please be sure to review your payment details on the following page. If you would like to make changes to the payment, select “Edit.” Click the “Submit Payment” button when you are satisfied with your payment. Without selecting this button, the payment will NOT be processed. A summary of your payment and a confirmation number will appear if the payment has been submitted correctly.

Still Have a Question?

If you do not see your question among these FAQ, please call 1-800-601-8236, or log into your Online Bill Pay account and click the Live Chat link. If you prefer, you may also email the bank at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .