Protecting your information
If you request information through this web site, use online tools and calculators, apply online for products, subscribe to online services, complete an online form or conduct transactions online, First State Bank and certain unaffiliated third parties with which we partner to deliver online products and services may retain the information you provide (not all of the above-mentioned services may be available). To ensure your online banking and/or online application of products and services is secure, we use technology that encrypts, or scrambles information so it can transfer privately between you and our network. Your online banking information is securely linked to you through the use of a unique login I.D. and its associated password. We regularly review and assess new technology for protecting the integrity of your information.
Confidentiality, security and integrity of your nonpublic personal information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
If you agree to receive email messages from First State Bank, we will retain the information you provide us to deliver emails of specific interest to you. If you choose to send us email, we may retain the content of your email message, your email address, and our subsequent response. Please be careful about the information you provide to us by email. NEVER email an account number to us. As with any public web site, this channel of communication is not necessarily secure against interception.
Protecting the identities and information of children online is important. First State Bank does not knowingly solicit data from children online, nor do we market our online products and services to children.
Disclosing Our Privacy Commitment to Our Customers
This policy will be changed when required by law or regulation. Customers will be notified of this policy at least annually, unless a more frequent period is required by law or circumstances. If you have any questions regarding our privacy statement, you may write or phone us at:
First State Bank of St. Charles
206 North Fifth Street
St. Charles, MO 63301
Attn: Compliance Officer
Equal Opportunity Lender
To report a lost or stolen Debit or ATM card during normal banking hours, please call 636-940-5555. If it is after hours, call 800-554-8969 and then call the bank on the following business day to order a replacement card.
NOTICE: First State Bank is not responsible for and has no control over the subject matter, content, information, or graphics of the websites that have links here. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. You should be advised that the First State Bank privacy policies do not apply to the linked websites and that a viewer should consult the privacy disclosure on the site for further information.